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Shipping and Local Delivery Policy

Shipping Policy

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1. Order Processing Time:

  • All orders are processed within 14 business days (excluding weekends and holidays) after receiving your order confirmation (delays may occur due to the fact we build your pc after purchased).

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2. Shipping Rates and Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.

  • We offer standard shipping options with estimated delivery times:

    • Domestic (Puerto Rico): 3-7 business days after processing

    • International: 7-14 business days after processing

  • Delivery delays can occasionally occur due to unforeseen circumstances. We will do our best to inform you of any delays.

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3. Shipment Confirmation and Order Tracking:

  • You will receive a shipment confirmation email containing tracking information once your order has shipped.

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4. Customs, Duties, and Taxes:

  • WASDPC LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

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5. Damages:

  • WASDPC LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

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6. Returns Policy:

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7. Customer Service:

Local Delivery Policy

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1. Delivery Area:

  • We offer local delivery to Puerto Rico. Delivery eligibility and charges are determined based on the delivery address provided at checkout.

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2. Delivery Charges:

  • Delivery fees are calculated based on the distance from our location in San Juan to the delivery address. The exact delivery charge will be displayed during the checkout process before payment is confirmed.

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3. Delivery Timeframe:

  • Deliveries are typically scheduled within 2-3 business days after order processing (see our Shipping Policy for processing times). Specific delivery dates and times will be confirmed with you once your order is ready for dispatch.

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4. Delivery Requirements:

  • Someone must be present at the delivery address to receive the order during the scheduled delivery window. If no one is available, please contact us to reschedule delivery.

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5. Delivery Confirmation and Tracking:

  • You will receive a confirmation email once your order is out for delivery. Tracking information may be provided depending on the delivery method used.

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6. Delivery Issues:

  • If there are any issues with your delivery, please contact us immediately at wasdpcinfo@gmail.com. We will work to resolve the issue promptly.

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7. Cancellations and Rescheduling:

  • To cancel or reschedule a delivery, please notify us as soon as possible. Cancellations made after the order has been dispatched may be subject to a cancellation fee.

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8. Customer Service:

  • For any questions about our local delivery service or to inquire about delivery charges to a specific address, please contact us at wasdpcinfo@gmail.com.

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